Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Services Description
Devron provides web development, mobile app development, enterprise solutions, and digital transformation services. We reserve the right to modify or discontinue services with or without notice.
3. Intellectual Property Rights
Unless otherwise agreed in writing, all deliverables, code, and materials created by Devron remain the intellectual property of the client upon full payment. We retain the right to showcase completed work in our portfolio.
4. Payment Terms
Payment terms are specified in individual service agreements. Generally, a 50% deposit is required to begin work, with the balance due upon project completion or as per agreed milestones. All invoices are due within 14 days of issue. Late payments may incur interest charges of 1.5% per month on outstanding amounts.
5. Refund Policy
Deposit Refunds: Project deposits are non-refundable once work has commenced, as they secure our team's availability and cover initial project setup costs.
Work Completed: Payments for completed work phases or milestones are non-refundable. This includes delivered code, design assets, documentation, and consulting services.
Project Cancellation: If a client cancels a project, they are responsible for payment of all work completed to the cancellation date, plus any non-recoverable costs incurred on their behalf.
Scope Changes: Additional work outside the original project scope will be quoted separately and is subject to these same refund terms.
Exceptional Circumstances: Refunds may be considered on a case-by-case basis for exceptional circumstances, at the sole discretion of Devron management.
6. Project Timelines
While we strive to meet all deadlines, timelines are estimates and may vary based on project complexity, client feedback turnaround, and scope changes. Force majeure events may affect delivery schedules without penalty to Devron.
7. Client Responsibilities
Clients agree to provide necessary materials, feedback, and approvals in a timely manner. Delays in client response may affect project timelines and costs. Client is responsible for:
- Providing accurate project requirements and specifications
- Timely feedback and approvals (within 5 business days unless otherwise agreed)
- Access to necessary systems, accounts, and third-party services
- Compliance with applicable laws and regulations in their industry
8. Scope Changes
Changes to the original project scope must be agreed upon in writing and may result in additional charges and timeline adjustments. We will provide estimates for any scope changes before proceeding with additional work.
9. Confidentiality
Both parties agree to keep confidential any proprietary information received during the course of the business relationship. This includes but not limited to business processes, technical specifications, user data, and strategic information.
10. Data Protection & Security
We implement appropriate security measures to protect client data. Clients are responsible for ensuring they have proper rights to share any data with us and for compliance with applicable data protection laws (GDPR, CCPA, etc.).
11. Limitation of Liability
Devron's liability for any claim related to our services shall not exceed the total amount paid by the client for the specific project in question. We shall not be liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
12. Warranty & Support
We provide a 30-day warranty on delivered work for bug fixes and minor adjustments related to the original specifications. This does not include new features, significant changes to the original scope, or issues arising from third-party services or client modifications.
13. Third-Party Services
Our projects may integrate with third-party services, APIs, or platforms. We are not responsible for the availability, functionality, or terms of service of third-party providers. Clients are responsible for maintaining their own accounts and licenses for third-party services.
14. Termination
Either party may terminate the service agreement with 14 days written notice. Upon termination, client is responsible for payment of all work completed to date plus any non-recoverable costs. Termination does not affect any accrued rights or obligations of either party.
15. Indemnification
Client agrees to indemnify and hold harmless Devron from any claims, damages, or costs arising from: (a) Client's use of delivered services or products, (b) Client's violation of these terms, (c) Client's violation of any rights of a third party, or (d) any content or data provided by Client.
16. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from acts beyond their reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.
17. Governing Law & Disputes
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall first be addressed through good faith negotiations. If unresolved, disputes will be settled through binding arbitration.
18. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
19. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated to active clients. Continued use of our services after modification constitutes acceptance of updated terms.
20. Contact Information
For questions about these Terms of Service, please contact us at:
Email: info@devron.tech
Phone: Contact us through our contact page
